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During this time, Wesco improved upon data collection and aligned with the United Nations Sustainable Development Goals (UNSDGs). Following the company’s transformational combination with Anixter in 2020, the team set new goals for the combined organization looking forward to 2030. That goal was achieved in 2020.
Reduced Consumer Banking turnaround time for resolving complaints by 20%. Launched Weyay Bank, the first digital bank in Kuwait. Achieved NBK Mobile banking activation rate of 59% – a 28% increase over 2021. Received “Innovation in Digital Banking Award–Middle East 2021” from The Banker. 56% Net Promoter Score.
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