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Amazon, Google, Microsoft and the climate cloud

GreenBiz

All of them are using their artificial intelligence prowess and analytics power to help companies such as BP, Chevron and ExxonMobil continue exploration and extraction. When I asked Microsoft Chief Environmental Officer Lucas Joppa about this tension last year, he told me that changes won't happen overnight. "We Pull Quote. Featured Column.

Analytics 408
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How We Create Human Escalation Paths in Cisco’s Digital Experiences

Cisco CSR

Although I work on the Digital Experience team at Cisco, one core piece of our orchestration capabilities includes a human escalation path within our digital journeys known as “ Recommended A… Read more on Cisco Blogs

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Power Your Digital Transformation

Cisco CSR

Digital engagements are at an all-time high, with more than 5.25 Digital engagements are at an all-time high, with more than 5.25 Additional complications stem from digital demands outpacing IT resources and expertise across every type of industry and geography. billion active Internet users around the globe and growing.

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Failing Forward – What We Learned at Cisco from a “Failed” Digital Orchestration Pilot

Cisco CSR

You log into your digital account and see another. You receive an email… Read more on Cisco Blogs The modern customer experience is fraught with friction: You speak to a customer representative, and they tell you one thing.

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Carbontech is getting ready for its market moment

GreenBiz

This morning, digital payments company Stripe announced a plan to let its merchant customers divert a portion of their revenue to carbon removal projects. Makes me want to host my own personal blog there. There are signs that give me optimism. This program makes it easy, and valuable, to do the right thing.

Waste 540
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Bridging the Sustainability Gap: Five Key Strategies From Top Performing Companies

3BL Media

In this blog, well take a deeper look at what they are doing to jump the hurdle between setting ambitious sustainability goals and making progress, and learn from their approach to overcome common challenges. While 72% of companies claim to be on track with their sustainability plans , only 21% have reached an advanced stage in their journey.

Net Zero 130
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AIOps Drives Exceptional Digital Experience Through Network Assurance

Cisco CSR

Part 5 of the six-part series – The 2023 Global Networking Trends Report series The distributed workforce―and the distributed applications and services they consume―have vastly changed the enterp… Read more on Cisco Blogs