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The report provides a detailed summary of the Bank's significant ESG and sustainability matters, threats, and performance data. ABOUT NBK NBK was established in 1952 and is the first shareholding company and a domestic bank within GCC to be locally founded. Currently, NBK is the leading conventional banking group in Kuwait.
Reduced Consumer Banking turnaround time for resolving complaints by 20%. Launched Weyay Bank, the first digital bank in Kuwait. Achieved NBK Mobile banking activation rate of 59% – a 28% increase over 2021. Received “Innovation in Digital Banking Award–Middle East 2021” from The Banker. 56% Net Promoter Score.
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