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The report provides a detailed summary of the Bank's significant ESG and sustainability matters, threats, and performance data. ABOUT NBK NBK was established in 1952 and is the first shareholding company and a domestic bank within GCC to be locally founded. Currently, NBK is the leading conventional banking group in Kuwait.
Reduced Consumer Banking turnaround time for resolving complaints by 20%. Launched Weyay Bank, the first digital bank in Kuwait. Achieved NBK Mobile banking activation rate of 59% – a 28% increase over 2021. Received “Innovation in Digital Banking Award–Middle East 2021” from The Banker. 56% Net Promoter Score.
During this time, Wesco improved upon data collection and aligned with the United Nations Sustainable Development Goals (UNSDGs). In 2016 Wesco created five specific environmental goals, most of which were met at the end of 2021. Major report highlights include: Wesco met safety goals and went further.
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