Reaching Informal Savings Groups with Formal Financial Products: A Study’s Unexpected Findings Reveal the Challenges of Digitizing Transactions
James Militzer
MARCH 25, 2022
For FSPs, it will become important to understand and serve collectives or communities rather than individuals—not just when developing products for a group, but also products and services aimed at individuals. Photo credit: Riaz Jahanpour for USAID / Digital Development Communications.
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