Lessons From Airline Industry Downtime
Daniel Burrus
OCTOBER 26, 2016
If you were one of the millions of travelers impacted by the technology breakdown of two major airlines a few months ago, you have my sympathies. But condolences aside, the unexpected and massive shutdown should serve as a warning to us all about the significant risks associated with an aging and often volatile IT infrastructure—that, and the value of being anticipatory with regard to changing IT requirements.
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